Tire Choice Auto Service Centers, 2566 S. Broadway Avenue

05/25/26 by Sara Murray

Very disappointed in the service and how much this business has gone down hill. I have been bringing my cars here to be serviced since 2007. I dropped by to see if they had time to recharge my AC and the man working the counter was in the office playing videos loudly on his phone. I stood in the front for a good 4 to 5 minutes and he never noticed me. Walked up to the office door and I asked him if they were open. He put his phone down and began to help me. I ask about recharging the AC on my vehicle, and after clicking around on the computer he needed to go to my car to check my mileage before he could even determine if they?d be able to do a service that day. Once we got back inside, he needed to call someone to see if this was a service they were able to do. I asked if I could step away and use the restroom while he was making that call. I was very disturbed to see the toilet covered in excrement splatter. It looked like it had not been cleaned in quite a while. As I returned up to the desk, he spent a fair amount of time focused on how if there was anything wrong with my car that they would not be able to charge my AC. I asked him if there was something wrong with it if they would be able to fix it as I was just hoping to have my AC recharged or fixed, either way that I would leave with it working, and he said that he would have no way of knowing because that would require a diagnostic. I would have been fine with whatever was required, however, the whole time I wasthere the impression that I got was it was a hassle. It seemed like I was asking for a lot. It?s very unfortunate because I know that I have spent and sent tens of thousands of dollars of referrals to this business over the years. I understand that business is sometimes changes ownership, it?s just very disappointing to see the condition that it?s in now and that the client care has completely diminished.....Read More

05/18/26 by Todd Smith

No Comment Provided